Voyagers Hook Fishing Company LTD – Terms and Conditions

By using our Website or purchasing products, you agree to these Terms, which constitute a legal agreement between you and Voyagers Hook Fishing Company LTD.

You agree to use the Website only for lawful purposes. You may not damage, disable, or impair the Website or interfere with others’ use.

Discounts:

• Discount codes are personal and cannot be shared. Sharing may cancel membership. Any paid membership fees are non-refundable.
• Each code may be used once only.
• Only one code can be used at a time unless approved by management.

Competitions:

• Membership or following us on Facebook may give entry to general competitions running at the time.
• Membership-only competitions may require specific tasks. Failure to complete tasks voids entry.
• We may cancel competitions at any time. Tickets from canceled competitions may be applied to future competitions.

• Availability: We aim to display accurate product availability but cannot guarantee stock at all times.
• Pricing: All prices are in GBP and may change without notice. Shipping is extra.
• Errors: We may correct errors in descriptions, prices, or availability at any time.

• Order Acceptance: Confirmation emails do not constitute acceptance.
• Payment: We accept Visa, Mastercard, Paypal, Apple Pay, AMEX. By providing payment details, you authorize payment.
• Cancellation: We may cancel or refuse any order for reasons including payment, shipping, or stock issues.

• Shipping: UK and Europe. Contact us for other locations. Fees calculated at checkout.
• Delivery Time: Estimated times; delays may occur.
• Risk of Loss: Products are your responsibility once delivered. Check deliveries and report issues.

• Return Policy: Return most products within 14 days for refund/exchange if unused and in original condition. Some exclusions apply.
• Refunds: Issued to the original payment method. Shipping fees are non-refundable unless due to our error.

Voyagers Hook Fishing Company LTD respects your privacy. We are registered with the ICO and comply with GDPR and UK data protection laws. Information collected may include name, email, shipping address, and payment details.

We use your data to:

• Process orders and memberships
• Send updates, newsletters, and promotions
• Manage points, rewards, and competition entries
• Maintain website functionality and security

We do not sell or share personal information with third parties except where required by law or for order fulfillment. Parents of children under 16 have full control over their child’s data and may request deletion at any time by contacting info@voyagershook.com.

All Website content (text, images, logos, graphics, videos, software) is property of Voyagers Hook Fishing Company LTD. No reproduction or modification without written permission.

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Total liability is limited to the amount paid for products.

You agree to indemnify and hold harmless Voyagers Hook Fishing Company LTD, its affiliates, employees, and agents from claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

These Terms are governed by the laws of the United Kingdom. Disputes shall be resolved in UK courts.

We are not responsible for failures or delays caused by events beyond our control, including acts of God, war, natural disasters, strikes, or disruptions in transport or communications.

We may update these Terms at any time. Changes will be posted with the updated effective date. Continued use constitutes acceptance of the new Terms.

Voyagers Hook Fishing Company LTD
45 North Street, Crewkerne, Somerset, TA18 7AX
Email: info@voyagershook.com

Parental Consent: The membership is for children under 16. Parents/legal guardians must sign up and provide consent.

Data Collection: Only collect info necessary for membership benefits. All communications go to the parent’s email.

Use of Data: Used for registrations, giveaways, updates, newsletters, educational content, and points tracking.

Photos/Publicity: With parental consent, achievements may be shared. Opt out anytime via info@voyagershook.com.

Child Safety & Compliance: We comply with GDPR, UK data protection laws, and ICO registration.

Withdrawal: Parents may withdraw their child anytime. Data will be deleted or anonymized.